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Terms & Conditions

GENERAL:

Please read these terms and conditions prior to placing your order. By placing an order with KMS Motorsport you agree to the terms and conditions stated below.

KMS MOTORSPORT, The Warehouse, Pickup Street, Ince, WN2 2AN, VAT: GB203282645, Tel: +44 1942829828, Email: admin@kmsmotorsport.com


PRICES:

We do our best to keep all prices and information on this web site up to date. However, occasionally information can change at short notice, so we must reserve the right to alter specifications and prices on the web site without notice. In the rare event that the price of an item ordered through the on-line shop has changed we shall endeavour to hold to the price shown at the time of ordering, if this is not possible we will contact you to notify you of new price details, if you don’t agree your contract will cancel and we will refund your order.

Prices do not include Shipping or Installation fees.

We reserve the right to withdraw discount codes at any point, even if an order has been processed.

 

VAT:

All prices quoted on the web site include UK VAT at the rate of 20% unless otherwise stated, NON EU customers will not be required to pay VAT, as such the website will automatically remove it upon checkout.

PAYMENT:

We accept Visa & Mastercard Credit cards, Visa Debit, Mastercard Debit cards.

For card payments we will require the full card number, expiry date, issue number, security number and card holders full statement address details. These details will be entered directly onto our card merchant payment gateway, no payment details are kept by us.

We can only deliver to the statement address of the cardholder unless you have passed 3D Secure or Verified by VISA.

Payment is required immediately for us to process your order, you will receive email confirmation afterwards once we have checked payment authorisation, the products ordered and stock holding, we will confirm estimated delivery times.

OUR RIGHTS OF CANCELLATION:

If for reasons beyond our reasonable control, including but not limited to an inability or failure on part of the manufacturer or supplier of the goods to supply the goods to us, or any other reason we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you.

In the eventuality of this, we shall refund to you any sums paid by you or on your behalf under or in relation to the agreement.

We shall not be liable for any other loss or damage arising from such cancellation.

DELIVERIES:

Our weekday cut off time for same day dispatch on stocked items is 12:00 (GMT/BST). 

If you need an item quickly, please contact us by phone prior to placing the order online to ensure that the item(s) you require is in stock ready to ship, 

If you have ordered later than 12:00 (GMT/BST) and are looking for a same day dispatch, this can sometimes be accommodated, but please contact us first so that we can put things in place to achieve this for you.

Items are dispatched via courier normally as a next working day service for mainland UK, however depending on your location this may be longer. 

We cannot be held responsible for any delays during shipping which are beyond our control.

We are able to export most of our product range, if you are situated outside the European Community (Far East, Africa, Asia, North/South America & Oceania), UK VAT is not payable. 

Delivery times will vary depending on your location, where possible we will always try to use the quickest service to your location within your cost for shipping.


STOCK:

Our website does not always display correct stock holding information. Whilst we try to keep stock of our most popular items, it is not always possible for us to keep one of every product on the shelf ready to ship. 

If we don't have the item in stock when you order, you will be notified via email or phone with an estimated delivery time, leadtimes may be longer on exhaust products due to the fact we have to manufacture them.

If you need an order by a certain day/date, we strongly recommend you contact a member of our sales team to check the availability of the item(s) you require.

If you are planning to have your items fitted professionally, please wait until you have received and checked your goods before making any workshop or garage appointments.


FINANCE:

Goods over the value of £450 inc VAT can be financed through DEKO for UK customers only.

Fill in the form found on the website with your details and products wanted, we will review this and enter basic details into the DEKO portal, you will receive a link via email to proceed with your application, KMS Motorsport have no input in the decision of the lender nor do we get advised on the reasons you get declined.

All finance applications are subject to credit and identification checks.

The finance interest rate will be advised during the application process.

It is a condition of the finance provider that all goods are to be delivered to the billing address on the credit application.


RETURNS/CANCELLATION:

You can cancel your order upto 14 days after your order is delivered without reason. You have 14 days after notification to return the goods you want to cancel. We will refund you with 14 days of receiving the goods back.

To return an item you must follow the return link on the website and fill in your details, we will get back to you confirming we have received your request and provide you with further details. You must take adequate steps for the safe return of your order; no liability will be accepted for losses/damage during the return transit.

If an item is sent back to us without the return procedure being followed a refund will not be given.

No parts that have been used, fitted or installed will be accepted for credit, refund or exchange.

Any parts returned must be in resalable condition.

We do not pay the cost for shipping of any returned goods.

Returns will not be accepted under any circumstance 28 days after delivery.

Parts specially ordered to customer's requirements cannot be returned unless the goods are not of satisfactory quality, not fit for purpose or not as originally described.

Orders that have been correctly supplied and are cancelled after 14 day cooling off period may be refused, if accepted maybe subject to a 25% minimum handling charge.

Any shortfall, notification of damages to goods, or any query or problem with your order must be notified as soon as is reasonably possible following receipt of the goods.

We will not under any circumstances pay any VAT/Import Duties on Returns, If we are requested to do so your return will be rejected/abandoned.

GUARANTEE ON KMS MOTORSPORT EXHAUST PRODUCTS:

All KMS Motorsport exhaust systems and components come with a conditional lifetime guarantee for the original purchaser only on production of a valid receipt, with the exception of the following components:

  • Exhaust Flexi Pipes – 12 months from date of purchase.
  • Sports cats – 12 months from date of purchase – excluding track use and vehicles running non Ford ECU software.
  • Box wadding (eglass) - this will not be covered on vehicles running non Ford ECU software, and/or where we have reasonable cause to suspect failure is down to owner misuse. 
  • Exhaust clamps, nuts/bolts & gaskets are not covered.
  • Any failure due to components being fitted incorrectly.
  • Damage resulting directly or indirectly by misuse, accident, faulty engine mounts, faulty hangers, excessive vibration, excessive backfiring.
  • Damage caused resulting from engine damage (such as explosion turbo failure backfire etc.)
  • By modification of the exhaust system not carried out by us.
  • Damage caused by collision or impact.
  • Damaged as a result of motorsport.

All parts carry a back to base warranty to KMS Motorsport in Wigan WN2 2AN.

Proof of purchase and identification may be required.

We reserve the right to ask an independent engineer to inspect the item/vehicle before issuing a guarantee.

Where an exhaust product is sent to us for inspection, repair, replacement, labour for the removal and/or replacement is not covered by us.

Cost of replacement part to be paid for by the customer until faulty item is returned to us for inspection then refund.



WARRANTY ON ENGINE WORK:

Warranty is only valid to the original purchaser, some parts are not manufacturer warranted therefore would not stand a warranty from us.

This means that some parts sold by KMS Motorsport carry no warranty whatsoever. Implied warranties, such as warranties of merchant-ability, are excluded. (An implied warranty of merchant-ability means that the part is reasonably fit for the general purpose for which it was sold). The entire risk as to quality and performance of such parts is with the buyer. Should such parts prove defective following their purchase, the buyer and not the manufacturer, distributor or retailer, assumes the entire cost of all necessary servicing or repairs.


FURTHER TERMS & CONDITIONS:

Any items which have been amended or modified from their original specification will not be credited under any circumstance. Any amendments or modifications carried out in an effort to install items are done so purely at the end user's risk.

We reserve the right to refuse exchange units, which are considered to be in an unserviceable condition.

Surcharges must be paid upon purchase of any reconditioned/rebuilt items and will be reimbursed only if and when the supplier or manufacturer accepts the surcharge unit.

All goods remain the property of KMS Motorsport until paid for and payment received in full.

We accept no claim for labour under any circumstances.

Any product or labour warranty offered is non-transferable.

With the vast majority of manufacturers items must be returned for inspection prior to any warranty repair or replacement being agreed.

No warranty will be considered unless you can produce a genuine invoice in your name.

Your Statutory rights are not affected.

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.